Phase 3: Getting the Work Done Rewarding Collaborative Work Reward collaborative work that is not recognized by traditional evaluation metrics. Update and Revise! Update the shared vision and reshare it with the team Revise the action plan periodically and make sure everyone knows their roles and responsibilities Assess your communication styles and readdress the “Norms of Collaboration” Embrace Diversity Harness diversity knowing that different kinds of diversity affect collaboration differently Managing Conflict Know that conflict is normal. How to come to conflict resolution for different aspects of collaboration Recognizing a “bad apple” and dealing with them Be Positive! How to create a positive mood in a team